Returnly

The platform allows businesses to create customised, fully-branded returns self-service portals to build a positive returns and exchange experience with their customers. With scope to control how and when returns are processed, the platform offers flexible policies, drop-off options and automated rules to provide clear communication on returns windows, non-refundable products and accurately handle edge cases. This can free up valuable time for customer services teams and creates a better relationship with customers. Returnly can be synchronised with existing technology that a business is using such as Klaviyo and Goargias to maximise automation. Detailed data insights are also available, allowing business to track and monitor customer engagement and behaviour for future decision making.