Okendo

Okendo is a reviews platform that allows ecommerce businesses to maximise user generated content to drive increased conversions and support product marketing.

Working in partnership with Klaviyo, Okendo can automate triggered review requests via email and SMS with segment-specific messaging, helping to increase response rates. Merchants can also seamlessly showcase relevant customer reviews, visual UGC and ratings directly within email campaigns and automations for enhanced social proof. The platform offers integrations into Google and Meta, enabling businesses to build richer Google Shopping and Facebook campaigns. Other key features include the ability to attribute ratings to specific product or customer characteristics to provide users with valuable insights for informed decision making, as well as review syndication across multiple retailers in the Bazaarvoice network.