Narvar

Narvar enables merchants to provide a continued branded and tailored communication touchpoint after they have completed their purchase. Features include detailed and contextual order tracking with built in recommendations for up-selling, on-brand delivery notifications and a built-in returns and exchange portal. The return and exchange feature offers customers a variety of methods to return their items, proactive notifications via SMS, WhatsApp, email etc. as well as the ability to set up specific returns flows for specific segments, e.g. VIP or first-time purchase, for building out tailored experiences.