Loop

Loop Returns is a return solution platform that provides businesses with the ability to automate and integrate refund functionality seamlessly to their sites.

An on-demand portal gives customers the freedom to create a return in and out of business hours. Loop enables brands to offer customers product exchanges rather than just returning an item for a refund. Customers are given a real-time view of the product catalog and available inventory, making it a one-click stress-free process, whilst also streamlining internal logistics and CS operations to save a team's time.

Feedback can also be obtained from customers to gain valuable insights that can help business to improve both the product and the customer experience. With return label generation and refund processing, Loop allows merchants to provide quick and easy exchanges and refunds, whilst maintaining a high-level of service and customer satisfaction.