Happy Returns
The platform allows provides an intuitive, automated portal where customers can select items to return or exchange via their preferred return method. Intelligent automation flows can support merchants in retaining revenue by linking customers to specific alternative products or landing pages on site based on their return reason, whilst exchanges are made seamless by looking up stock inventory and suggesting the right item for exchange based on the return reason. The platform offers a range of return options to customers: in-store, by mail and Return Bar. Using Return Bar, returns can be aggregated across merchants and shipped together which significantly reduces the cost of shipping.