Dotdigital
The platform gives merchants the tools to automate their entire customer lifecycle (acquisition, conversion and retention) with trigger emails and SMS that can be easily customised to meet individual requirements. Email campaigns have a variety of features such as dynamic content, responsive templates and advanced personalisation features. DotDigital's extensive customer insight tool enables merchants to take a deep dive into how their audiences are behaving in order to segment and target customers with greater accuracy. The platform also enables business to have a single customer view by consolidating data across multiple channels to empower decision making. There are a range of support plans available, from onboarding to consultancy and managed services options. With its global capabilities, DotDigital would be a suitable solution for brands looking for a platform that can support international growth.